In order for your tour to be confirmed, full payment has to be made upfront via credit/debit card or Pay Pal through our website.

As soon as you purchase your tour from our website, your credit card or PayPal account will be charged with the full amount.
However, the amount is 100% refundable if you decide to cancel your tour for whatever reason up to 3 days prior to your departure time.You may book your tour whenever is more convenient to you (subject to our availability), most of our guests though prefer to book their tour ahead of time in order not to worry again with the same travel arrangements/tours.
Travelers on a cruise ship, in case the specific cruise ship does not make it to Santorini due to weather circumstances or whatever reason your booking will be fully refunded.

 

Cancellations of confirmed bookings:

– If you cancel more than 3 days(73 hours or more) in advance of your scheduled departure, there is no cancellation fee and a 100 percent refund is being processed back to the original form of payment.
– If you cancel within 3 days (72 hours or less) of the scheduled departure or for a NON-SHOW there is a 100 percent cancellation fee, the amount is non-refundable for all participants involved.
– The above cancellation policy applies to all occasions and services sold on this website.

All payments made by card are processed through the “Nexi e-Commerce” e-payment platform and uses TLS 1.2 encryption with 128-bit encryption protocol (Secure Sockets Layer – SSL). Encryption is a way of encoding information until it reaches the intended recipient, who will be able to decode it using the appropriate key.